Complaint handling

Oops, not quite satisfied? First of all, let us know immediately. You can do this by sending an email to We'll figure it out 99.99% of the time.

If we do not come to a solution, it is possible to register your dispute for mediation via Stichting WebwinkelKeur. It is also possible for consumers in the EU to register complaints via the ODR platform of the European Commission. This ODR platform can be found at . If your complaint is not yet being processed elsewhere, you are free to deposit your complaint via the platform of the European Union.

Contact us

Tel/app: 06 41 79 20 53

Postal address/collection address
Generaal Bothastraat 40
5642 NM Eindhoven

Chamber of Commerce: 17217800
VAT: NL001697741B38

Customer service

About us
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Complaint handling
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